Revenue Cycle Management Service

At CareBR, we deliver end-to-end Revenue Cycle Management (RCM) solutions that go beyond basic billing to drive consistent, optimized financial performance for healthcare providers. Our comprehensive approach covers every stage of the revenue cycle — from patient registration and insurance verification to coding, claims submission, payment posting, denial resolution, and reporting. With a deep focus on specialty-specific workflows and
compliance, we help practices reduce errors, accelerate reimbursements, and improve overall cash flow. Partnering with CareBR means gaining a dedicated team committed to simplifying operations and maximizing revenue — so you can focus more on patient care and less on paperwork.

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Charge Entry

We create, validate, and transmit claims using accurate super-bill data. Claims are reviewed for completeness before submission and tracked until approval. This ensures cleaner submissions and faster reimbursements.

Remittance Processing

We manage payments, denials, and payer adjustments efficiently. Our system reconciles payments with provider claims to ensure accuracy. This speeds up collections and clarifies discrepancies.

Insurance Follow-Up

We follow up on unpaid and underpaid claims and contact payers on your behalf. Our team negotiates and resolves disputes to recover maximum reimbursement. This reduces delays and minimizes revenue loss.

KPI Reporting & Analytics

Monitor key performance indicators like denial rate and A/R days. Our tools offer customizable reports and visual dashboards for better insights. These reports drive smarter financial decisions and improvements.

Patient Collections

We manage patient statements, final notices, and reminders with care. Our system sends clean, easy-to-read bills with multiple payment options. This improves collection rates and enhances patient satisfaction.

Accounts Receivable (A/R) Management

We reduce aging A/R and optimize your AR workflows. Claims are tracked for timely follow-up and collection from payers and patients. This boosts your cash flow and minimizes write-offs.

Coding & Documentation

Certified coders ensure services are coded compliantly using the latest standards. We capture all relevant clinical details to support claim justification. Our audits ensure proper billing and maximize reimbursements.

Charge Capture

We accurately capture charges using charge sheets and EHR data. Charges are matched with coding, documentation, and payer agreements. This prevents revenue leakage and enhances claim integrity.

Contract Management

We handle payer contracts from setup to renegotiation and compliance monitoring. Our team ensures you’re reimbursed fairly for your services. We track contract performance using metrics like yield and CMI.

Front Help Desk

We have a team of front desk support specialists with significant training and experience. We will take the weight off your shoulders, save time, and keep your medical records with utmost privacy. We take pride in providing a service that is second to none. When you choose us as your outsourcing partner, you are choosing a company that strives for excellence.
At CareBR, we offer a comprehensive care coordination workflow. This workflow helps to handle the increasing workload and facilitates your practice. It also provides productive front desk support, which includes:

Save Time and Increase Productivity

Patient acquisition is the lifeblood of any medical practice. Without patients, there would be no business. At CareBR, we have helped medical practices significantly improve their revenue cycle management. Outsourcing to CareBR helps in reducing in-house staffing costs, lowers malpractice risks through accurate billing, streamlines front desk operations with efficient data handling, and manages patient appointments for smoother workflow.

Medical Billing Front Desk Support

CareBR recognizes the value of your time and offers support to help you focus on what matters most. Our billing specialists are bilingual, caring and knowledgeable. They pay attention and understand all the medical terms and steps involved in the front desk process. They take care of everything from pre authorization to follow-ups, verifying patient eligibility, and everything in between.

Patient Help Desk

At CareBR, we provide patient help desk support. Our dedicated team answers incomaing calls and manages the flow of information between patients and the medical practice. This enables practitioners to emphasize their patients properly and not to worry about the details of the medical documentation.

Our help desk team is dedicated. They will save time, allowing practices to focus more on customers. This will significantly improve the financial efficiency of their practice.

Your Outsource Partner for Improved Patient Help Desk Operations

CareBR provides comprehensive patient billing services. In addition to translating the practice’s medical data, we will send statements, collect payments, and respond to patient inquiries. Patients can contact us with any questions or concerns about their medical itemized bills. We will be happy to assist them.
Your staff and patients are equally valued. Your patients recognize our qualities and will appreciate it. Our team is highly knowledgeable and incredibly patient while talking to patients.
We consistently provide outstanding customer service to all patients that connect with us. We care about how your patients are treated regarding medical billing and collection. This is because we are an extension of your staff and representatives.

Offering One-Stop Solution for Your Patient Help Desk

CareBR is a renowned provider of healthcare IT services. We have the expertise to make medical practices more efficient. This includes enhanced patient help desk support and medical billing services.
We will help you simplify your patient help desk needs. This will improve your revenue cycle and save time. Additionally, we will make your patient care service operations run more smoothly while reducing operating costs.
It’s time to find relief and avoid the worries of handling the abundance of patients. Let us provide you with experienced professionals ready to customize a strategy tailored specifically to your patient help desk needs.

Charge Entry

We offer precise and timely charge entry services as part of our end-to-end revenue cycle management. Our team ensures all medical services are accurately coded and entered into your billing system, reducing errors and claim denials. With our expert handling of charge entry, your practice benefits from faster reimbursements and improved cash flow.

Accurate Data Capture

We ensure that all patient demographics, provider details, CPT/ICD codes, and modifiers are correctly entered to reflect the services rendered. This accuracy directly impacts the success of claims processing.

Timely Entry for Faster Billing

Our team inputs charges promptly after services are rendered to avoid delays in the billing cycle. This leads to quicker claims submission and faster reimbursements.

Compliance-Focused Coding

We follow strict coding guidelines (including ICD-10, CPT, and HCPCS) to ensure every charge is compliant with payer regulations—reducing the risk of denials or audits.

Error Reduction & Quality Checks

All charge entries undergo multi-level quality checks. We verify coding accuracy, match charges with documentation, and ensure payer-specific rules are followed.

Integration with EHR/EMR Systems

CareBR seamlessly integrates with your existing EHR/EMR systems to ensure charge data flows smoothly, eliminating manual data transfer and minimizing entry errors.

Improved Cash Flow

By streamlining the charge entry process and reducing errors, we help speed up claim approvals and improve your practice’s overall revenue cycle performance.

Claim Scrubbing

Our claim scrubbing service ensures that all claims are thoroughly reviewed and corrected before submission to insurance payers. Using a blend of advanced automation and expert review, we detect and fix coding errors, missing information, and payer-specific issues that could lead to denials. This proactive process increases clean claim rates, reduces rework, and accelerates reimbursements—keeping your revenue cycle efficient and your payments timely.

Thorough Pre-Submission Review

CareBR’s claim scrubbing process involves a detailed review of claims before submission to identify and correct errors related to coding, modifiers, patient information, and payer-specific requirements.

Automated and Manual Checks

We use a combination of AI-powered software and expert manual review to catch issues such as mismatched CPT/ICD codes, missing information, or non-covered services, ensuring clean claims.

Reduce Denials & Rejections

By scrubbing claims before submission, we significantly reduce the chances of denials and rejections from insurance providers—saving time and protecting revenue.

Compliance & Accuracy

Our claim scrubbing ensures that every claim complies with payer policies and government regulations (e.g., HIPAA, CMS), reducing audit risks and enhancing accuracy.

Faster Reimbursements

Clean claims lead to quicker approvals. CareBR’s claim scrubbing process ensures that your claims are error-free the first time, accelerating the payment cycle and improving overall cash flow.

Seamless Integration with Your Workflow

CareBR’s claim scrubbing services integrate directly into your existing billing system or EHR, creating a seamless process that enhances your practice’s efficiency without disrupting operations.

Denial Management

Our denial management service identifies, analyzes, and resolves denied or rejected claims to recover lost revenue and prevent future denials. Our team investigates root causes—whether coding errors, eligibility issues, or documentation gaps—and takes corrective action quickly. We also implement process improvements and payer-specific strategies to minimize recurrence.

Root Cause Analysis

We investigate each denied or rejected claim to uncover the exact reason behind the denial—whether it's coding, documentation, eligibility, or authorization issues.

Timely Resubmission & Appeals

Our experts promptly correct and resubmit denied claims, and if needed, initiate effective appeal processes to recover maximum reimbursements.

Denial Trends Tracking

We monitor denial patterns across payers and services to identify recurring issues and implement proactive solutions that reduce future denials.

Payer-Specific Strategies

CareBR tailors denial handling based on each payer’s unique rules and appeal timelines, ensuring faster resolutions and improved claim success rates.

Documentation Improvement

We provide feedback to your practice to enhance documentation and coding accuracy, lowering the chances of future denials.

Reduced Write-Offs

By actively following up on denials and rejections, CareBR helps minimize unnecessary write-offs and boosts your bottom line.

Real-Time Reporting

Stay informed with transparent denial reports and analytics, giving you full visibility into recovery efforts and performance improvements.

AR - Account Receiveables

CareBR’s Accounts Receivable (A/R) Management service helps healthcare providers streamline their collections and improve cash flow. Our team closely monitors outstanding claims, performs timely follow-ups, and resolves billing issues to minimize A/R aging. We work directly with insurance companies and patients to ensure accurate and prompt payments, while also providing transparent, real-time reports to track progress. With CareBR, your practice can reduce days in A/R, improve revenue collection, and maintain a healthier financial position.

Aging Report Analysis

CareBR reviews and categorizes outstanding claims by age (30/60/90+ days), prioritizing high-value and overdue accounts to recover revenue efficiently.

Timely Follow-Ups

Our team conducts regular, payer-specific follow-ups on all unpaid claims to reduce aging and accelerate cash flow for your practice.

Appeals & Re-submissions

We manage denied or underpaid claims by identifying the issue, correcting it, and resubmitting or appealing to recover maximum revenue.

Patient A/R Handling

We manage balances owed by patients through clear communication, reminders, and flexible payment options—while maintaining a positive patient relationship.

Customized Recovery Plans

We create tailored A/R strategies based on your practice size, specialty, and payer mix to improve collection rates and reduce days in A/R.

Improved Cash Flow

By reducing A/R aging and ensuring timely follow-ups, CareBR helps your practice maintain a steady and healthy cash flow.

Financial Reporting

CareBR’s Financial Reporting service provides healthcare providers with detailed, accurate, and real-time financial insights to optimize decision-making. Our customizable reports track critical metrics such as revenue, accounts receivable, payment trends, and expenses, empowering you to monitor your practice’s financial health. With clear, actionable data, we help you improve cash flow, identify opportunities for cost-saving, and make informed financial decisions that drive growth and efficiency.

Comprehensive Financial Insights

CareBR provides in-depth financial reporting that helps you gain a clear view of your practice’s financial health. Our reports cover key metrics like revenue, expenses, accounts receivable, and payment trends, allowing you to make informed decisions for sustainable growth.

Customizable Reports

We offer tailored financial reports designed to meet your practice's unique needs, from detailed income statements to balance sheets and cash flow reports.

Actionable Data for Decision-Making

Our financial reports are designed to provide actionable insights, highlighting areas of opportunity, inefficiency, and growth. With this data, your practice can optimize budgeting, forecasting, and overall financial strategy.

Real-Time Financial Tracking

Access up-to-date financial data at any time with CareBR’s real-time reporting capabilities. Monitor revenue cycle performance and track progress toward financial goals with ease.

Payer-Specific Financial Reports

CareBR delivers payer-specific financial reports to give you a detailed overview of payments, denials, and outstanding balances for each insurer, ensuring full transparency and accountability.

Enhanced Cash Flow Management

Our financial reporting helps identify trends that impact cash flow, allowing you to take proactive steps to ensure steady revenue and timely collections.

Choose CareBR for Complete RCM Reporting

CareBR offers a robust Revenue Cycle Management (RCM) reporting system that gives you complete transparency and control over your financial performance.
From denial rates to collection efficiency, we track key metrics that matter most to your bottom line.

Data Insights

See the key metrics and trends of the revenue billing process in a comprehensive and interactive analytics dashboard. You can compare your performance with industry benchmarks and identify areas for improvement.

Quick Feedback

Communicate with our RCM experts, your patients, and the insurance payers instantly through the integrated chat system. You can ask questions, share feedback, and resolve issues in real time.

Data Security

You can rest assured that your data is safe and secure. We use the latest encryption and authentication technologies to protect your data from unauthorized access and breaches.

Multi-Specialty Support

Manage multiple facilities and locations with our RCM reporting dashboard. You can view and compare the data of different sites and groups in one place. Dedicated dashboard for each specialty.

Detailed Reports

Drill down into the details of your revenue cycle with our customizable and granular reports. You can filter, sort, and export your medical billing data according to your needs and preferences.

Data Integration

You can integrate your data with other systems and platforms with CareBR's RCM reporting dashboard. We support various formats and standards to ensure seamless data exchange and interoperability.