Welcome to Care Billing and Reimbursement. We are committed to protecting the privacy and confidentiality of our clients, healthcare providers, patients, and website visitors.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our medical billing, credentialing, revenue cycle management, insurance verification, and related healthcare administrative services.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

A. Information You Provide
When you contact us, request services, or submit forms through our website, we may collect:
• Full name
• Company or practice name
• Email address
• Phone number
• Mailing address
• Provider credentials and licensing information
• Insurance and billing-related information
• Any information voluntarily submitted through contact forms or email

B. Protected Health Information (PHI)
While providing medical billing and credentialing services, we may receive Protected Health Information (“PHI”) as permitted under applicable laws and agreements.

2. How We Use Your Information

We use collected information to:
• Provide medical billing and credentialing services
• Process insurance claims and eligibility verification
• Communicate with clients and providers
• Respond to inquiries and customer support requests
• Improve website functionality and user experience
• Maintain security and prevent unauthorized access
• Comply with legal and regulatory obligations

3. HIPAA Compliance

Care billing and Reimbursement maintains safeguards designed to protect Protected Health Information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable healthcare privacy laws.

We access and use PHI only as necessary to perform authorized business services.

4. Information Sharing and Disclosure

We do not sell, trade, or rent personal information.

We may share information only when necessary:
• With covered entities and related Business Associates.
• With trusted service providers operating under confidentiality obligations
• To comply with legal requirements, court orders, or government requests
• To protect the rights, safety, and security of our company or others

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, disclosure, alteration, or destruction.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

7. Data Retention

We retain information only for as long as necessary to:
• Provide services
• Meet legal and contractual obligations
• Resolve disputes
• Enforce agreements

8. Your Rights

Depending on applicable laws, you may have the right to:
• Request access to your information
• Request corrections to inaccurate data
• Request deletion where legally permissible
• Object to certain data uses
• Withdraw consent where applicable

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.